Shipping & Cancellation Policy

At AlBiloStitch, we are committed to delivering premium-quality men’s clothing with reliable service and complete transparency. Please review the following policy to understand how your orders are processed, shipped, and managed.

Order Processing

  • All orders are processed within 24 hours after successful payment confirmation.
  • Orders placed after 5:00 PM will be processed on the next working day.
  • Orders are not processed or dispatched on Sundays or public holidays.

Estimated Delivery Timeline

  • Standard delivery usually takes 5–7 business days, depending on your location.
  • Delivery to remote or less accessible areas may require additional time.
  • Once your order is shipped, a tracking link will be shared via SMS or email for easy tracking.

Shipping Charges

Prepaid Orders

  • Shipping charges are calculated based on delivery location and parcel weight.
  • Free shipping may be available during special offers or promotional campaigns.

Cash on Delivery (COD) Orders

  • COD service is available for select pin codes only.
  • A flat ₹90 COD charge is applicable per order.

Address Accuracy

  • Please ensure that your shipping address and contact details are correct while placing the order.
  • Al Bilo Stitch will not be responsible for delays, failed deliveries, or returns caused due to incorrect or incomplete address details provided by the customer.

Order Cancellation Policy

Before Dispatch

  • Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
  • To request cancellation, please contact us at:
    📧 customercare.albilostitch@gmail.com
  • Once approved, refunds will be processed to the original payment method within 5–7 business days.

After Dispatch

  • Orders cannot be cancelled once dispatched.
  • Customers may refuse delivery; however, return shipping charges (approx. ₹120) will be deducted from the refund after the product is received back in its original condition.

Non-Cancellable Orders

  • Orders placed during sales, promotions, or clearance events.
  • Customized or made-to-order products once production has started.

Refund Timelines

  • Prepaid Orders: Refunds are processed to the original payment method within 5–7 working days after approval.
  • COD Orders: No refund is applicable, as no advance payment is collected.

Need Assistance?

Our support team is always here to help with any questions related to orders, shipping, or cancellations.

📧 Email: customercare.albilostitch@gmail.com